Deck Builder, Winston‑Salem, NC

I once worked for a company that strived for “Customer Delight”. The thought was that just to “satisfy” a customer wasn’t enough. A “delighted” customer would spread the word and would come back. Well, I’ve been delighted by the job that Jeff and his team did on our screened porch addition.I was impressed with Jeff the first day I met him. He was very professional and knowledgeable. I had previously received multiple quotes ranging widely in price and perceived expertise. I felt Jeff’s quote was very reasonable (not the lowest or highest but fair). I also felt Jeff had a good understanding of what we wanted and how to do it. Turns out, I was right! Jeff and his team did an outstanding job! Jeff kept me informed of every step of the project. Each crew showed up exactly as Jeff communicated. Each crew was professional, polite, and highly skilled in their area of expertise! Every crew cleaned up after themselves each day. I thoroughly enjoyed meeting and working with all of Jeff’s team! My sincere thanks to Jeff, Jay, Rick, Eric, Carlos, and their crews for a job well done! As a delighted customer, I’m trying to spread the word and I have asked Jeff to quote another job! Thank you Superior Outdoor Spaces!

Absolutely amazing! That was my experience working with Jeff Kiddy and his teams.The Project Manager, vinyl-siding crew, electrician crew, roofing, gutter crew...Eeryone sent to construct a part of my patio, showed the utmost manners and customer service!The quality of work went beyond my expectations! Exceptional craftsmanship, skilled and reliable teams, timeliness and now that some time and storms have passed, sturdy and quality materials, were all expected and Jeff delivered!I appreciate the depth of knowledge, kindness, patience, availability, and much more, Jeff showed from the first "Hello" to "We're all done here!"I will definitely work with SOS in the future as I highly, highly recommend them!This is a 12x15 screened-in porch. The grill space is 6x15.

We could not have picked a better contractor for our outdoor porch addition. Superior Outdoor Spaces exceeded our expectations! Jeff is a true professional who listened to what we wanted, made suggestions, and was a great communicator throughout the entire process. His crews were nice, friendly and courteous. Everyone paid attention to detail and did excellent work. We could not be more please with the finished project. Well done, Superior Outdoor Spaces!

Jeff Kiddy and his crew at Superior Outdoor Spaces are a pleasure to work with. First class operation from the initial appointment to the final product and also the follow up. I have used for decks, covered porches, and more and always been pleased with the outcome and process. I would hire them again and recommend them highly!

Jeff and his team did a great job on our deck remodel. They were professional and communicated every step of the way.

Very professional workers. Did a great job in building the deck and addressing any issues we had. Prompt , thorough, and couteous. The sales ref Jeff Kiddy was exceptional. I would recommend this company for any of your decking needs.

The most personable company I have ever worked with. The crew were total professionals and a pleasure to have around. The deck is perfect and I'm very pleased.

We just completed our covered porch with Outdoor Superior Spaces. We could not have asked for a better company to work with. Jeff is responsive, easy to get in touch with and answers all questions. Extremely easy to work with, affordable and dependable.

Impressive team. They did exactly what they promised in the time promised. The replacement of my deck was handled beautifully. Everyone was meticulous in their work. I would use them again.

We had Superior Outdoor Spaces "retread" our 27 year old deck, install new handrails and build a new staircase on the opposite end from the original. The cost was competitive, they did the demo and completed the work in 6 days and it looks fantastic! We couldn't be happier with the job they did.

Hard working, thorough and competent. A pleasant group to have working on you projects. Our finished deck is beautiful.

Highly recommend Superior Outdoor Spaces! We are so happy with our new porch, Jeff and his crew are very professional. Great communication and no issues at all. Hire them with confidence.

We are extremely pleased with the workmanship, quality and price of our new deck. This has definitely added value to our home. Thanks to Jeff and the crew at Superior Outdoor Spaces for making this project effortless for us. We love it!!!!!!!

These guys are awesome and did an equally awesome job. Informed me step by step what will be done and followed through. My new deck looks great. I recommend Superior Outdoor Spaces to anyone who needs work done.

I had called 5 different contractors and Jeff at Superior Outdoor was the only one to return my call. He was on time for the estimate appointment and communicated clearly and promptly. We had some back and forth since my property is considered a historic home and Winston-Salem has rules that you have to follow for changes to historic homes. Once we got through the permit review process, Jeff and his team scheduled the tear down of the old rotten deck. They got the old deck out of the way and did a good job cleaning up the debris. The construction crew came the next week and built the new deck. I would give them a 98/100 with a few small details that I think got missed (like dumping the footer dirt onto the steps leading to the back yard). But, they get extra bonus points for repairing the siding which I was not expecting. So overall, we had a great experience and the price was fair. If you are another contractor reading this review, call prospective customers back. That is how you win business!

Superior Outdoor Spaces did an amazing job with my deck upgrade. I replaced my previous wood deck with Trex composite decking and couldn’t be happier. From the time of demo up to the completion the team was prompt, professional and provided high quality work. They completed my deck much faster than anticipated which was great considering 4th of July weekend was approaching! Jeff was great with communicating with me throughout the process and made sure we were aware of any/all updates. I definitely recommend this company if you are looking for great service without any of the fuss. We look forward to enjoying our deck for many years to come!

Superior Outdoor Spaces completed a multi-faceted job for us--replacing our wood deck with Trex, our wood rails with aluminum, installing a concrete and brick patio at the yard level, and creating a cedar pergola-style privacy wall on one end of our deck. Jeff was very responsive and professional from our first contact through the completion of our project. I had no trouble getting ahold of him or our project manager any time I had a question or requested an update on our timeline. We had several different crews working on our project (deck demo, deck installation, patio installation, painters) and each one did great work, was polite and receptive to questions and concerns, and was willing to talk things over with me as the project progressed. We had a design concern during the project, and Jeff and his crew made adjustments and corrections to fit with my vision. I have already recommended Superior Outdoor Spaces to neighbors and friends, and would definitely use them again for future projects.

I secured Superior to convert my deck to a screened-in porch. We were exceptionally pleased with our end result. Jeff Kiddy, the Operations Manager, is phenomenal. I consulted him in the Fall and he immediately came over to give me an estimate. He itemized the cost and availed himself to all my questions. Every time I had a question, He responded promptly. I had gotten 2 other estimates and Superior offered a much better price. We started the construction in Feb and we were kept abreast of every step of the process with texts and calls. All of the contractors were very professional and provide quality work. Any issues in construction (which were very small), were quickly addressed by Jeff, and fixed. We were exceptionally pleased with the final product and the process. Our screened-in porch is absolutely BEAUTIFUL. I would HIGHLY RECOMMEND Superior Outdoor Spaces to anyone seeking to remodel, add, or upgrade their outdoor spaces. Mrs. Dixon

After poor experiences with 2 other builders, I'm pleased to say working with Superior Outdoor Spaces has been the easiest and best to work with. Does good work and I recommend them. We are just waiting for warmer weather to enjoy our new front porch!

I had a screened in porch built. It was beautifully constructed and I am very pleased.

If you are looking for an honest and reliable company that will work with you to create the outdoor addition you are looking to experience, check these guys out.

This company earns the title of "Superior", plain and simple...you can read on, but honestly, I'm going to say what everyone else has already said!Jeff Kiddy is incomparable in terms of overall professionalism - his communication is clear and responsive, his pricing on projects precise and reasonable and (as their portfolio reflects) his attentiveness to good old-fashioned Quality of Work stands unmatched...This is a man and a company who take pride in doing the job right - you will be happy hiring them for your project!

We hired Superior Outdoor Spaces to construct a patio cover to provide shade for our part of our patio and sunroom from the hot western summer sun. Jeff Kiddy was readily available to answer my questions during the project development and estimating process. We communicated primarily by text with phone conversations as needed. He responded to all of my questions and concerns prior to signing a contract very quickly even during the evenings. Superior Outdoor Spaces’ contract terms were fair with 50% upon signing the contract and remainder upon completion.Jeff was great to work with and personally checked on each phase of the work. After the project started, he always responded to my questions and concerns in a timely manner. His framing crew did an excellent job of building a solid roof and support posts. The framing crew develop a unique solution for incorporating our gutter downspout within the roof construction. The person, who did the shingles, vinyl ceiling, and metal trim work, did excellent work and conquered some challenging shingles and metal trim work with unique ideas. The painters were alsoexcellent. Each of the crews left the work area as clean as possible at the end of the work day. Jeff was on site at the start of each phase to make certain the crew understood what needed to be done and personally inspected each phase when it was completed to make certain it was done correctly and to his and our satisfaction. Our project took 4 construction days. Jeff kept me informed of what was to be done and when. He even checked with us about where to place materials in our driveway so we could make certain to be able to get our car in and out of the garage. At the completion of the project, Jeff asked if the patio cover met our expectations and it certainly did.We were very impressed with the quality of the work by Superior Outdoor Solutions and the attention to construction details. It was a pleasure to work with Jeff Kiddy and his company. I would not hesitate to hire them again for another project or recommend them to our family or neighbors. They did excellent work at a fair price! I wish all companies provided this same quality of service!

Superior Outdoor Spaces does outstanding work. Jeff is a pleasure to work with, detail oriented and very responsive. I would highly recommend Superior Outdoor Spaces for your next project.Paul M.

Superior Outdoor Spaces was a pleasure to deal with. The were very communicative throughout the entire process and though the project took a bit longer then expected, they honored their original estimate. On top of their professionalism, the quality of their workmanship is unparalleled. Will happily use them for any outdoor projects in the future.

I want to start by saying having a bad experience with a company a few months ago I was a little skeptic about trusting any other company but when Jeff came to me and told me that he was just starting this company I decided to go with him and I must say he delivered everything he promised. The crew he got to build the deck (Gordy, David & Zack) took my vision and brought it to life down to the very last detail. I couldn’t have asked for a better crew.